Shipping

All CATTLEYA.Y handbags are handcrafted with care.

Orders are prepared within 1–3 business days before dispatch.

During peak periods, preparation times may vary slightly.

We currently ship to:

• Bulgaria
  
• European Union countries
  

All orders are dispatched from Bulgaria.

Bulgaria
• Courier: Speedy
• Estimated delivery: 1–2 business days after dispatch

European Union
• Courier partners: Speedy / DPD
• Estimated delivery: 3–7 business days, depending on destination

Delivery times are estimates and may vary due to local courier operations.

• 🇧🇬 Complimentary shipping on orders over €140 within Bulgaria
• 🇪🇺 Complimentary shipping on orders over €160 within the European Union

Shipping fees (if applicable) are calculated at checkout

Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to follow your delivery at every step.

Orders shipped within the European Union are not subject to customs duties.
Any applicable taxes are calculated at checkout in accordance with local regulations.

If a shipment is refused or not collected by the recipient and is returned to us:

• For Cash on Delivery (COD) orders, we reserve the right to decline future orders at our discretion.
• For prepaid orders (paid by card), a refund will be issued once the item is returned to us, with the original shipping costs and return shipping costs deducted from the refunded amount.

Shipping fees are non-refundable in such cases.

Delivery times are estimates and may vary depending on destination and external factors.

CATTLEYA.Y is not responsible for delays caused by courier services or force majeure events.

If you have any questions regarding your order or delivery,

please contact us at
📧orders@cattleyay.eu